Greiner S.p.A. | Quality

Greiner and quality

By being ISO 9001 certified, Greiner S.p.A. strives to ensure that all of its activity is in compliance with the environmental legislation called "Environmental Management Systems" (ISO 14001).

The precondition of the quality of Greiner products lies in their design. It uses a large number of patents, some acquired from clients and others conceived by researchers within the company. There are certain assembly processes, such as that of the ball valve, that continuously interest experts because of the special automation processes involved. Greiner entrusts inspections to sophisticated machinery, which is the final seal of guarantee. For some components, all product inspections and checks are carried out in compliance with reference standards (harmonised standards such as UNI, EN, or specifications issued by clients) and with internal specifications.

In particular, the quality inspections are as such:

Incoming goods inspections
Visual and dimensional inspections are carried out on components destined for product assembly. Inspections on galvanic coatings (chrome and zinc) are also carried out when required.

Production Inspections
Statistical process control (SPC) is applied during production through the elaboration of inspection charts, as regards the mechanical machining department. Data is collected from the machines that is then sent to the technical production department or the quality control department.

In the assembly department, endurance tests are performed on automatic inspection machines inserted in the assembly line (in this case the inspection is at 100%). Immersion and manoeuvrability spot checks are also carried out.

Visual and quantity inspections are carried out at the end of the assembly line, and then the products are placed in the warehouse.

Greiner has its own laboratory equipped to carry out quality inspections with over 2000 registered instruments. The instruments used are mostly gauges, manometers and fixed calipers. There are also comparators, altimeters, hardness testers, hardness testers for rubber, magnetic thickness gauges to inspect galvanised coatings, a microscope, a tensile strength tester, two wear test devices for ball valves, a test bed for counters, and some torque wrenches.

Instruments and relevant calibrations are managed by a specific software.

Rev. 13 25/07/2017

QUALITY, ENVIRONMENTAL AND ENERGY POLICY

The Quality Policy presented by the General Management requires that the Organisation (the Company) is structured according to processes and that it complies with the reference Standards. In addition, it requires that:

• Client satisfaction is the company’s mission;

• The processes, especially production processes, are optimised for product creation and in line with needs;

• Non-quality costs from reprocessing, repairs and replacements are minimised in order not to waste human and financial resources or damage company image;

• Sales are targeted to a market which appreciates high-performing products, such as Public Bodies and Organisations;

• Suppliers are involved in and share the needs of Greiner S.p.A., going beyond the boundaries of a simple supplier/client relationship;

• Employees are involved and motivated to achieve objectives, and aware of the importance of the role they carry out;

• There is constant drive towards continual improvement within the organisation;

• The company policies are expressed with objectives, shared and correctly communicated within the organisation so that they can be promptly implemented and their suitability in relation to needs can be verified;

• The Water Meter Laboratory is equipped with all the necessary appropriate resources for achieving and maintaining good professional practice and is free from any kind of conditioning and/or interference which could influence and/or compromise confidence in its impartiality and integrity;

• Equipment is maintained in a state of worthiness and free from anomalies which could invalidate the quality of tests carried out;

• Compliance and continual improvement of the Company Management System is guaranteed in accordance with the UNI CEI EN ISO/IEC 17025 standard;

• The Company Management System is periodically re-examined to check its worthiness, effectiveness and suitability.

The Environmental Policy presented by the General Management (GM) requires that:

• The Environmental Management System is established in accordance with the ISO 14001 standard and integrated with the Company Management System;

• Legislative Compliance is constantly pursued by means of a Company Management System which guarantees its processes, products and services, respect for legal requirements and regulations as they are updated;

• the Environmental Management is constantly protected by:
- The identification and management of significant environmental impacts;
- The control/monitoring of the consumption of energy and natural resources in order to limit and/or reduce them;
- The management of industrial residues, minimising their generation and optimising the recycling of them;
- The monitoring of liquid waste and atmospheric emissions to minimise pollution and increase the rate of industrial water recirculation as much as possible;
- The implementation of suitable measures to prevent environmental accidents and guarantee an adequate response in such an event;
- Continual commitment to the environment, constantly aiming to prevent pollution;
- The manufacturing of products with characteristics which comply with current environmental legislation, reduced consumption of natural resources and progressive recycling to achieve the highest possible level.

The Energy Policy presented by the General Management (GM) requires that:

• The Energy Management System is established in accordance with the ISO 50001 standard and integrated with the Company Management System;

• Legislative Compliance is constantly pursued by means of a Company Management System which guarantees its processes, products and services, respect for legal requirements and regulations as they are updated;

• The Environmental Management is constantly protected by:
- The identification and management of significant energy consumptions;
- The control/monitoring of the consumption of energy in order to limit and/or reduce them;
- The continuous monitoring of energy consumption to define proper energy performance indexes;
- The implementation of measures to optimise energy resources.

The Company Management System, implemented and harmonised according to the spirit and wording of the ISO 9001, ISO 14001 and ISO 50001 standards, is a necessary tool for guaranteeing the achievement of the Quality, Environmental, Energy objectives and for constant improvement.
It describes and defines:

• Organisation and resources;
• Procedures and standards;
• Responsibility;

and is periodically reviewed by the General Management to verify its continual suitability and the possibility for improvement.

The General Management appoints the General Director of Quality, Environment and Energy Assurance (D.G.Q.A.E.), giving him/her the authority and means for implementing the Company Management System.

He or she represents the “Client”, the “Environment” and the “Energy” within the company, in relation to other company functions.

The General Management also favours the application, improvement and development of the Company Management System and endeavours to ensure that the management policies contained in the Manual, Procedures and instructions are circulated, understood and shared by all employees and partners.

Roberto Lena
General Management

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